Shipping policy
Where do you ship to?
We currently ship to most countries worldwide. Shipping availability will be shown at checkout based on your location.
How long does shipping take?
Orders are typically processed within 1–3 business days.
Delivery usually takes 7–12 business days, depending on your location.
You’ll receive a tracking link as soon as your order is shipped.
Is shipping free?
We offer free shipping on orders over €100.
For orders below this amount, shipping fees will be calculated at checkout.
Can I track my order?
Yes — once your order is shipped, you’ll receive a tracking number via email.
You can use this to monitor your delivery in real time.
Why haven’t I received my order yet?
Shipping times may vary due to high demand, customs processing, or local courier delays.
If your order is taking longer than expected, feel free to contact us — we’re here to help.
Can I change my shipping address?
If your order hasn’t been processed yet, we can update your shipping details.
Please contact us as soon as possible after placing your order.
What if my item arrives damaged?
If your order arrives damaged or incorrect, please contact us at support@tennisbuddy.shop within 48 hours of delivery with photos.
We’ll make it right as quickly as possible.