Refund policy
Returns
We accept returns for items that arrive damaged, defective, or incorrect.
If you receive a product that is not in proper condition, please contact us within 48 hours of delivery with clear photos of the issue. Our team will review your case and provide the appropriate resolution.
Eligibility
To be eligible for a return:
- The item must be unused and in its original condition
- The issue must be reported within 48 hours of delivery
- Proof of the issue (photos or videos) must be provided
We reserve the right to decline returns that do not meet these conditions.
Refunds
Once your request is reviewed and approved, we will process the appropriate resolution.
Refunds (if applicable) will be issued to the original payment method.
Please allow 5–10 business days for the refund to appear, depending on your payment provider.
Exchanges
If your item is defective or incorrect, we may offer a replacement instead of a refund, depending on the situation.
Order Changes & Cancellations
Orders can only be modified or canceled before they are processed.
Once an order has been shipped, we are unable to make changes.
Contact Us
If you need assistance, please contact our support team with your order number and details of your request.
We’re here to help and ensure everything is resolved smoothly.